Improved Quality and Satisfaction Scores
Ensuring A Positive Patient Experience
- A hospital’s success is based, in part, on the satisfaction of its customers. At Adfinitas Health, we work with our partner hospitals to ensure a positive experience for patients from admission through discharge, helping to reduce hospital readmissions - and length of stay while improving patient satisfaction.
Improving Quality Metrics
- Exemplary performance has improved Core Measures and other quality metrics at partner hospitals. An essential part of our success in improving the patient experience is attributed to direct and frequent communication with our patients and their family members, as well as ongoing provider education and training.
Performance Improvement Programs = Greater Results
- Through a strategic partnership with Press Ganey, a recognized leader in health care performance improvement, we have implemented and sustained efficient collection of patient satisfaction data, combined with provider-specific results across the care continuum.
- The result is deeper, more meaningful data to drive powerful insights that inform our performance improvement plans. Ultimately, stronger ideas lead to better actions, which lead to greater scores and results.
- Patient experience results can affect your hospital’s financial and operational viability. Adfinitas Health collaborates with your medical and administrative staff to ensure that patients have a positive experience from admission through discharge from your facility.