Patient satisfaction scores decreased significantly during the COVID-19 pandemic. Since poor HCAHPS scores can negatively impact your hospital’s brand reputation and your bottom line, it’s time to recharge your patient satisfaction initiatives.
Every day, clinicians face the difficult decision of when to admit patients, when to send them home, and when to keep them in observation. So often, the choice is made to keep the patient in observation whether it is warranted or not. Since patients in observation are...
Traditional patient observation is disjointed and doesn't always align with what's best for the patient. A Central Observation Unit (COU) helps hospitals deliver more effective observation medicine.
Staffing shortages continue to plague hospitals; nearly a quarter have reported shortages at a critical level.[1] Nursing has been especially hard hit with vacancy rates as high as 23.7% in some hospitals.[2] A recent survey found that more than a third of nurses say...
More hospitals have begun using advanced practice providers (APPs) such as Nurse Practitioners (NPs) and Physician Assistants (PAs) in recent years as a way to reduce the high cost of physician hospitalists.[1] New research suggests the benefit of doing so may be even...
According to a report published by the American Hospital Association, the median margin for hospitals in the U.S. before the pandemic was just 3.5%.[1] However, we are faced with declining revenue and physician burnout. Since the pandemic, burnout has skyrocketed, and...
The healthcare industry has struggled long before the current public health crisis emerged. Over the past few years, there has been a significant decline in positive operating margins. But, to make matters worse, the COVID-19...